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4PS Portal Solutions

Online Collaboration in Projects

Many internal and external parties are involved in the realisation of a project. Everybody adds value in his/her own way, and every action has to be recorded. This is often done manually or via long exchanges of e-mails.

 

Do you want to collaborate with multiple parties from an early stage in the project, for instance with architects, vendors and subcontractors? This is called supply chain collaboration. We believe that this is the basis for a successful project.

 

All information produced by you or another party involved, needs to be recorded in your ERP application, simply but securely. By using the 4PS portals, you digitise the entire process, and nothing will stop you from collaborating on projects.

4PS has various standard portals that work integrally with 4PS Construct.

 

4PS Timesheet Portal | Submit your hours to the right project anytime and anywhere.
4PS Service Portal | Collaborate with your customers on a single platform for all maintenance.
4PS Subcontractor Portal | Collaborate digitally with your subcontractors.
4PS Document Portal | Manage your project file online and collaborate on projects.

 

Do you want to know more about your possibilities with these Portals? Get a brochure.

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4PS-Portal-Solutions.pdf

‘Relieving customers of any non-core activities and reaping the rewards to boot? These are the aims of the 4PS Service Portal. Insight into the call, initiating the right actions quickly, and sharing the performance with your customer afterwards.’

 

Two-way Traffic

Your customers can use the 4PS Service Portal to submit a call quickly and easily. The calls are received directly in 4PS Construct, reducing the number of phone calls per day for your service coordinator drastically. Additionally, you always have an up-to-date overview of the planned and current service orders.

 

Customers can view the status of their call. Especially if the solution is combined with 4PS Mobile, you can give your customer an exact estimate of the field service employee’s time of arrival.

That Is What We Call Service!

After the response to a call has been completed, feedback on the performance can be given via the Service Portal. It enables you to extend your services and offers you the option of being in contact with your customer at all times. Communication has never been this easy!

 

Some Functionality:

  • It is up to you to decide which information you want to share with your customers;
  • Customers can add an image or document to their call;
  • The portal can be adjusted to your house style, giving you the possibility to represent your brand to customers.

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Approach

Consultancy and Implementation
The implementation of our application in your business requires knowledge of your business processes, change management and the actual application. The 4PS Consultants guarantee fast, controlled and affordable implementations.
Project Management
The success of an implementation is partly due to a good project manager. The fact is that during the rebuilding implementation, the shop should remain open and activities should be running as usual. The 4PS project managers monitor the progress and they oversee the overall process.
Support
We strive to provide a smooth and flawless operation of our products. If you have a query, you are encouraged to report it quickly. The 4PS Support team is friendly and is happy to help with an in-depth knowledge on our products and services.